Privacy Policy

 

Effective Date: [Date]

Thank you for choosing HiveSell (“we,” “us,” “our,” or the “Company”). At HiveSell, we are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide us when using our ecommerce store. By accessing or using HiveSell’s services, you consent to the practices described in this Privacy Policy.

Information We Collect:

We collect personal information that you provide directly to us when you use our services or interact with our website. This may include but is not limited to:

1. **Contact Information:** Such as your name, email address, mailing address, and phone number.

2. **Payment Information:** Payment card details, billing address, and other payment-related information necessary to process transactions on our store.

3. **Order Information:** Details of the products you purchase, order history, and preferences.

4. **Communication:** Information exchanged when you contact us, including emails, chats, or customer support interactions.

5. **Usage Data:** Information about your interactions with our website, such as IP address, browser type, referring/exit pages, and operating system.

**How We Use Your Information:**

We use your personal information to provide, maintain, and improve our services, process transactions, and communicate with you. This includes:

1. Fulfilling orders, processing payments, and providing customer support.

2. Sending order updates, shipment notifications, and promotional emails if you opt-in.

3. Analyzing usage patterns to enhance user experience and improve our website’s functionality.

4. Complying with legal obligations and preventing fraudulent activities.

**Information Sharing:**

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with:

1. Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing services to you (e.g., payment processors, shipping partners).

2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

**Your Choices:**

You have the right to:

1. Access and Correct: Access, update, or correct your personal information by contacting us using the provided contact information.

2. Opt-Out: You can opt-out of receiving promotional emails by following the instructions in the email or contacting us.

3. Delete: Request the deletion of your account and personal information, subject to legal obligations.

**Data Security:**

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure.

**Contact Us:**

If you have any questions about this Privacy Policy or our practices, you can contact us at:

HiveSell
Address: 777 Main Street, Suite 600, Fort Worth, TX 76102, USA
Phone: 682-900-3592

**Changes to Privacy Policy:**

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes, and the updated policy will be posted on our website.

By using HiveSell’s services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.